Helping us to help you

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National Scrap Car works tirelessly to ensure we are always providing the best possible service.

National Scrap Car works tirelessly to ensure we are always providing the best possible service. We regularly review our procedures to keep our services relevant, and to address any issues that may have been experienced by a customer. We recognise that your satisfaction is the most important single factor to help us to progress as a business.

We now need local government to adopt the same approach to regulating scrap car dealers and recyclers. It wasn’t until 2012 that we saw any sort of regulation that could be applied to scrap car recyclers. Up until this time many believed the Scrap Metal Dealers Act 1964 applied to us, but it didn’t.

Yay! (Maybe)

So we now have regulations in place that are capable of protecting the public from rogue car recycling companies, but will it actually make a difference? Councils are struggling to meet their current commitments, let alone using their budget to implement new areas of enforcement. Some regulations in our industry have been poorly enforced, leaving many skeptical about the effectiveness of any new rules.

Here at National Scrap Car we have lost count of the horror stories involving dodgy recyclers who do not provide a certificate of destruction, employ untrained staff, and do everything they can to extract more of their customers hard-earned money.

What can be done?

As our Government continues with austerity measures, and local councils struggle, we must take it upon ourselves to ensure these unethical companies affect as few people as possible. By spreading the word about ethical companies who use ATF’s (Authorised Treatment Facilities), we can help friends and family members to avoid becoming the next victim.

Many people turn to forums, blogs, consumer websites and discussion boards to find reputable traders. If you have a good experience with us, or another ethical company, be sure to mention them so future consumers can see who the genuine companies are. In the same vein, if you have a bad experience, name and shame the tricksters, try to provide as much information as possible as these companies can change their names like we change our socks.

We will continue to try to educate the public through blogs, customer advice, and any other means possible. By creating a better understanding of the purpose of ATF’s, COD’s (Certificate of Destruction), and some of the more common tricks used by bogus traders, we hope to hit these dodgy recyclers where it hurts, in their wallets.

We are committed to cleaning up the reputation surrounding our industry, but it is only with the cooperation of our customers and other savvy consumers that we can begin to make a dent in the task ahead.

If you’re thinking of scrapping your car why not try our no obligation quotation service, or just give us a call for some friendly advice. The team at National Scrap Car will assist you in any way we can, and we are always happy to answer any questions you may have about scrapping and recycling your car.

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